Resources: Inclusion
Digital progress is only sustainable if inclusion is one of its cornerstones.
Over the last few years many charities have invested in digital transformation and EDI programmes. They are often separate pieces of work, but there’s potential to use digital inclusively, helping you connect with more diverse audiences and develop the products and services they need.
This involves applying inclusive principles to digital transformation, ensuring that your charity lives its values with every step it takes in digital, from user research to procurement to strategy development.
Inclusion is a key part of every digital project we work on. The resources below will get you thinking about how to take an inclusive approach to digital.
Image credit: Christina @ wocintechchat.com on Unsplash
'Starts At The Top' podcast
Our podcast, hosted by Zoe Amar and Paul Thomas, discusses how leaders need to lead differently. Hear our conversations with leaders who are building inclusive workplace cultures and inspiring change.
How to make inclusion part of your digital strategy
What’s the best way to build inclusion into your digital transformation? In this piece by Zoe Amar for Charity Digital, find out how charities and sector experts are putting inclusive principles at the heart of their strategies- and how you can do it too.
Make inclusion part of your digital procurement
Whether you’re procuring a new website, CRM or partner for a digital project you need to make inclusion part of the process. This will help you develop products and projects that support you in reaching more diverse communities. Find out how to do this in a step by step guide written by our team.
5 ways to make your board more inclusive
As part of our work on digital leadership and governance we’re often asked how to make boards more inclusive. Learn more about how to do this in our guide from Zoe Amar.
Blog posts about digital inclusion
Topical insights and reflections from the Zoe Amar Digital team
AI ethics in charities is a trust problem
I’ve been in lots of AI workshops and meetings this week where so much of the conversation has focused on ethics. Behind these discussions I think there’s a bigger question- can I really trust these technologies? Am I doing the right things with them, or am I doing...
Charity Digital Skills Report 2026: digital and AI adoption is soaring, support isn’t
We launched the 2026 Charity Digital Skills Report on 9 July. With 807 charities responding, this was our biggest turnout since we started the report in 2017. Thank you to our report partners, Corndel, Esmée Fairbairn Foundation, Manifesto, Media Trust, Microsoft and...
AI Policy guide for charity trustees: what to look for and red flags to avoid
Over the last year we have seen an explosion in charities' use of AI rising from 61% in 2024 to 76% of charities using AI in the 2025 Charity Digital Skills Report. In this year's report I was excited to see that almost half (48%) of charities now have an AI...
More resource topics…
Subscribe to our newsletter
Your data will only ever be used for our newsletter, and will not be shared with anyone else.