Inclusion
Digital progress is only sustainable if inclusion is one of its cornerstones.
Over the last few years many charities have invested in digital transformation and EDI programmes. They are often separate pieces of work, but there’s potential to use digital inclusively, helping you connect with more diverse audiences and develop the products and services they need.
This involves applying inclusive principles to digital transformation, ensuring that your charity lives its values with every step it takes in digital, from user research to procurement to strategy development.
Inclusion is a key part of every digital project we work on. The resources below will get you thinking about how to take an inclusive approach to digital.

Image credit: Christina @ wocintechchat.com on Unsplash
'Starts At The Top' podcast
Our podcast, hosted by Zoe Amar and Paul Thomas, discusses how leaders need to lead differently. Hear our conversations with leaders who are building inclusive workplace cultures and inspiring change.
How to make inclusion part of your digital strategy
What’s the best way to build inclusion into your digital transformation? In this piece by Zoe Amar for Charity Digital, find out how charities and sector experts are putting inclusive principles at the heart of their strategies- and how you can do it too.
Make inclusion part of your digital procurement
Whether you’re procuring a new website, CRM or partner for a digital project you need to make inclusion part of the process. This will help you develop products and projects that support you in reaching more diverse communities. Find out how to do this in a step by step guide written by our team.
5 ways to make your board more inclusive
As part of our work on digital leadership and governance we’re often asked how to make boards more inclusive. Learn more about how to do this in our guide from Zoe Amar.
Blog posts about digital inclusion
Topical insights and reflections from the Zoe Amar Digital team
The 2023 Charity Digital Skills Report is live
Find out more about The Charity Digital Skills Report 2023
How to make your digital procurement processes inclusive
As part of your equality, diversity and inclusion (EDI) plans you might be looking at recruitment, staff retention and how you can help your charity’s work reach more minority groups. Yet, as we all know, unconscious bias can show up in all kinds of situations. And that’s where procurement processes can get overlooked. We consider how procurement processes can be made more inclusive.
Mental Health Awareness Week: Power the Fight
As part of our series of interviews with charity leaders, we talk to Ben Lindsay OBE, the award-winning author of the book ‘We Need To Talk About Race’. He is the Founder and CEO of Power the Fight, a charity dedicated to supporting young people that have been...
More resource topics…
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