Resources: Charity digital skills

Whether you’re growing digital service delivery or embedding remote working across your charity, the skills and knowledge of your team are the bedrock of digital transformation.

This applies to everyone from volunteers to your CEO and trustees.

Our guides will help your charity assess and grow its digital skills, and plan for organisational change and how to create the right culture for digital.

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Benchmark your organisation

The 2022 Charity Digital Skills Report: our annual barometer of digital skills across the sector .

>>Find out more

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How to develop digital skills across your charity

Take advantage of the great practical guides, case studies, tools and resources in The Charity Digital Code.

>>Go to this resource

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Organisational change webinar

View our webinar from the Third Sector Digital Leaders programme for top organisational change tips.

>>Go to the webinar

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7 skills that every digital charity leader needs

Learn more about these essential skills – and how to develop them.

>>Go to this guide

Blog posts about digital skills

Topical insights and reflections from the Zoe Amar Digital team

Our thoughts on the Charity Commission’s social media guidance

22 Sep 2023

In January the Charity Commission launched their draft social media guidance for charities. There were concerns about the guidance from many organisations and NCVO convened a sector response to the consultation. At the time we blogged about our views on the draft...

How Wales Air Ambulance made emerging tech part of their digital transformation

27 Jun 2023

https://youtu.be/lQ9WyEhrMOU Over the last few months we've been working with Arvato CRM Solutions and Wales Air Ambulance Charity on a case study about how they made emerging technologies part of their digital transformation. I'm really pleased that the film we made...

How to make ChatGPT part of your charity’s digital strategy

12 May 2023

Imagine having a versatile and adaptable AI ‘actor’ at your disposal, ready to take on a multitude of roles to support you in your work. This is exactly what ChatGPT promises to be. In this blog post, Nick Scott explains what it is, how it works, how you might use it,...

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