What our clients say

Ruth Patterson

Digital Engagement Manager, Royal Air Force Benevolent Fund

“We enjoyed working with Zoe, Lisa and the rest of the Zoe Amar Digital team on our digital strategy project. It was an ambitious project which built on our digital progress to date. Zoe and Lisa helped us benchmark where we were with digital and the insights they offered were very helpful. They then worked closely with us to develop and evaluate the options for how we could achieve our aspirations. The resulting strategy will help us take the next steps on our digital journey and I’m excited about where it will lead us.

Ceri Wild

Hospital Digital Lead, The Great Ormond Street Hospital Digital Team

“In 2019 we engaged Zoe and Lisa to do some strategic consultancy work to help us develop our recently launched hospital Twitter feed. Zoe and Lisa hosted and facilitated a workshop so we understood clearly our users’ requirements. We were able to identify the key audience groups and the content tactics, which we felt would maximise engagement. Zoe and Lisa distilled these learnings in an engaging reference document. Some months later Zoe and Lisa returned to complete a further workshop. This workshop has really assisted us in harnessing our collective energies around driving the channel forward and we produced three great social media campaign ideas which we can use in 2020.

It’s been a real pleasure to work with both Zoe and Lisa – they have provided helpful, thoughtful and expert guidance at all times. Their stewardship and facilitation of the workshops was excellent. Their approach is warm and collaborative. I would not hesitate in working with Zoe and Lisa again, and would strongly recommend them.”

Danielle Doyle

Communications and Engagement Lead, The Healthcare Improvement Studies Institute

“Zoe helped us develop a strategy for our new platform through a workshop process. It was a challenge as we needed to reach consensus on critical decisions in a short timeframe. Zoe ran the workshop as a sprint, expertly steering us through all the key areas and unearthing useful issues along the way. Zoe made sure that everyone was listened to and helped broker agreement on each area of our strategy. We were delighted by the progress we made and found the whole process energising and a refreshing challenge to our thinking.”

Paul Marriott 

Chief Executive, St Cuthbert’s Hospice

“Zoe delivered two days training for our Board and senior managers. The training was well prepared and very participative. We now have a much clearer appreciation of how we can weave digital into our new Strategic Plan and the Board is now much clearer about both opportunities and risks associated with embracing the role of technology in governance and service delivery.”

Hugh Thornbery

CEO, Adoption UK 

“Zoe and her colleague Madeleine helped us take our first steps in the digital transformation process. They covered a huge amount of ground during the project, helping us develop a digital vision and roadmap, auditing the digital skills of staff and volunteers and advising on digital service delivery and how it is changing our business model. We were very happy with their work and the way in which they encouraged us to be bold and ambitious yet pragmatic. They were extremely thorough in their approach, and we really liked their enthusiasm and energy. I wouldn’t hesitate to recommend them for their expertise and the value they add.”

Dave Evans

Product Marketing Manager, Skills Platform

“I worked with Zoe Amar Communications to produce the Charity Social Media Toolkit, Charity Digital Skills Report and Charity Digital Toolkit. Working with Zoe and the team has been a real pleasure. They really live and breathe what they do; as a client, you never feel they are just delivering a project. Rather, they are 100% behind you as well as constantly looking for opportunities to keep raising their game. They are incredibly well connected and opened so many doors for me. We worked together to deliver the projects on time and within budget, thanks to Zoe’s proactive approach. More than anything I really appreciated the strong communication from Zoe. I knew where we were at every step of the process, meaning that the only surprises were positive ones.”

Sally Horrox

Director of Corporate Communications and Marketing, NCT

“I worked with Zoe recently at NCT and found her professional, collaborative and personally inspiring to work with. She has a very structured approach, which worked well for the different levels of experience within our team, and helped us develop a digital strategy focusing on social media and online engagement.”

Claire Douglas

Social Media Manager, Commonwealth War Graves Commission

“Zoe and her team provided us with fantastic levels of support throughout the process and remained approachable and available at all stages.

We are a very small team – but with big plans – and Zoe’s support really gave us the confidence we needed to take our social media to the next level.

The strategy and goals we produced together were ambitious, yet realistic, and have provided a solid base to work from over the next 12 months.”

Judith Davey

Director of People, Performance and Accountability at ActionAid

Zoe’s report on the different approaches to transparency in not-for-profit, public and regulated private sectors is insightful and thought-provoking. We loved the creative and challenging discussions we had with Zoe about improving the way in which we present our transparency information and the ambitious, but very practical recommendations. I have no hesitation in recommending Zoe as an expert in charity comms and marketing.”

Heather Broughton

Head of Communciations, Crimestoppers

“Zoe worked with Crimestoppers to evaluate and audit our social media strategy which we developed in-house. After a few email exchanges and phone calls plus a face to face meeting, Zoe embraced our brief and provided a comprehensive report from which we can take many lessons to enhance our social media presence at Crimestoppers. Zoe was very easy to work with and provided a host of practical knowledge, expertise and advice of which has already been of huge benefit.”

James Higgott

Head of Digital, The King’s Fund

“Zoe Amar did a fantastic job reviewing our social media channels and suggesting ways to develop/improve our social presence. She ran effective workshops that engaged staff, her analysis and benchmarking work was thorough and insightful, and her recommendations were thoughtful and sensible.”

Jack Garfinkel

Web Production Manager, NCVO

“It was an absolute treat to work with Zoe on our communications content on Knowhow Nonprofit. She showed us how to map content and audit our vast website in a way that would really help users. She also helped us to be the best version of ourselves, both by being very efficient and by being an extremely calming influence. Really hoping our paths cross again soon.”

Mandy Johnson

UK Director of Partnerships at Change.org

“I attended Zoe’s course whilst I was on maternity leave as I was worried that my personal brand would be forgotten whilst I was away from work. Without trying to be melodramatic, it changed my life. Zoe’s skills as a teacher and her expertise in her field gave me the confidence, knowledge and direction to start blogging, tweeting more confidently and generally putting myself out there in the online space. A year later, I have increased my Twitter following by over 1,000 people, been selected as the 14th most influential fundraiser in the UK and I still go back to my notes from Zoe’s course almost every day.”

Rachel Purkett

Head of Digital and Member Engagement, The Royal College of Nursing

“Zoe prepared and delivered a useful and inspiring session for my team. She really listened to and understood what we needed and was a joy to work with.”

Lizzie Carter

New Business Manager at CLIC Sargent

“Zoe ran a fantastic training session for the team at CLIC Sargent. She was a pleasure to work with from start to finish, creating a session which responded directly to the specific brief we provided and using practical examples throughout to bring it to life. The team found Zoe’s friendly and considerate style really engaging and we’ve all gone away feeling inspired and motivated to put what we learnt into practice. Thank you, Zoe!”

Harvey Gallagher

CEO, The National Association of Fostering Providers

“After her initial work to support my organisation’s stakeholders with their own social media strategies, I have engaged with Zoe to develop our own presence and mine as a CEO. In my one-to-one meetings with Zoe, I come away each time feeling my approach has been further crafted and given momentum – her sound advice and pragmatic approach is much appreciated.”

Andrew Brady

Head of Charities and Social Enterprise, Anglia Ruskin University

“I was delighted when Zoe agreed to work with Anglia Ruskin University, as lead tutor on our Social Media module. She is a knowledgeable, enthusiastic, and professional, and our students (social enterprise and charity managers) have given her great feedback. Zoe has also presented workshops at our annual conference and these have been similarly well received. If you want the social media/third sector job done then I recommend you talk to her, right now!”

Liz Sewell

Director, Belina Consulting

“It was so useful and inspiring to work with Zoe. She helped us to clarify both our brand and our message. We now understand exactly how to promote our services and who we need to get to. I would recommend her as both very good at her job and value for money.”