A lesson on brand from the Olympics opening ceremony

I wasn’t quite sure what to expect when I watched the opening ceremony last night. But I liked what I saw. From James Bond to the Queen, from punk to Dizzee Rascal, from the Industrial Revolution to the NHS, Danny Boyle took us on a whistle stop tour of highlights...

Argyll and Bute: how not to handle social media criticism

I bet most of you hadn’t heard of Argyll and Bute council this morning. But by lunchtime they were all over the internet. And lunch is at the heart of this story. Martha Payne, a 9 year old from Argyll in Scotland, began blogging about her school dinners on her...

5 key tips for charity communications strategies

Next week (on 30 May) I’m off to a Charity Comms workshop on charity communications strategies. It promises to be a very useful event and it’s got me thinking about what I’ve learned over the years from working on charity communication strategies. So I’d like to share...

Is consensus always the answer?

Stakeholder management has been very much on my mind this week in the run up to the Charity Leaders’ Exchange event which I am chairing this Thursday. As I blogged about last week, how you take people with you in difficult times- whether they  are funders,...

On that Goldman Sachs resignation letter

Unless you live on the moon, you probably know that a resignation letter from a banker at Goldman Sachs has become the latest internet sensation. Greg Smith, an executive director, announced his resignation in the New York Times. He attacked the culture at the bank,...