I’ve been in lots of AI workshops and meetings this week where so much of the conversation has focused on ethics. Behind these discussions I think there’s a bigger question- can I really trust these technologies? Am I doing the right things with them, or am I doing...
Charity comms and PR
Charity Digital Skills Report 2026: digital and AI adoption is soaring, support isn’t
We launched the 2026 Charity Digital Skills Report on 9 July. With 807 charities responding, this was our biggest turnout since we started the report in 2017. Thank you to our report partners, Corndel, Esmée Fairbairn Foundation, Manifesto, Media Trust, Microsoft and...
Digital Candle: bringing digital experts and charities together
Digital Candle, run by digital marketing agency for the charity sector Platypus Digital, is a free service for charities who want advice on any aspect of digital or digital marketing. We talk to Matt Collins, managing director of Platypus Digital, about how the...
AI’s moving goalposts: what charity leaders need to know about pricing, risk and governance
If you don't work in tech, a small but significant news story happened last week that has far reaching implications for any organisation using AI. I want to talk about why it matters and why it has implications for charities' finances, governance and business...
Torchbox’s Charity AI Policy Builder: helping charities get started
We talk to Andy Gordon, Head of Design and Innovation at Torchbox, about the growing adoption of AI policies in the sector and the development of Torchbox’s Charity AI Policy Builder, supporting charities at different stages of AI maturity. 1. What trends have you...
The evolution of fundraising: The Salvation Army launches digital thrift store on Roblox
We talk to Dale Bannon, National Community Relations and Development Secretary of The Salvation Army USA, about the innovative way in which The Salvation Army is exploring new digital experiences to reach and engage audiences as fundraising evolves. 1. Can you...
Early insights from the 2026 Charity Digital Skills Report survey
The 2026 Charity Digital Skills Report survey is live and you can complete the survey here until 5pm on Monday 20 April 2026. With responses coming in daily, we hope we will reach 672 charities again this year. Our full report will launch in July. In the meantime, we’re thrilled to share some early insights from our first 240 responses, focusing on AI adoption.
How AI is changing charity governance: five things I learned
Last week Fraser Simpson from Wellcome Trust and I ran a session on how AI is changing charity governance. This came about after I’d posted on LinkedIn about how I’d come across trustees using AI as part of how they reviewed board papers, strategised and worked...
What will we do with all the time AI saves us?
“What are we going to do with all the time we will have?” This question was asked by the chair of a charity where I was running an AI workshop. It's a brilliant question, which not enough people are asking. Across many of the charities we work with, we are seeing how...
Putting powerful AI tools within reach of small organisations
Matt Lambert is Managing Director of Street Support Network, a charity connecting local people and organisations in order to support those who need it the most. The network provides an online hub to find out about homelessness, what support is available and what you...