There are so many amazing stories of charities who’ve used digital to adapt and achieve their vision and mission against the odds during the pandemic. We have shone a light on this change and the incredible people who’ve led it in the latest Charity Digital Skills Report, our annual barometer of digital adoption across the charity sector. 365 of you told us how digital is evolving across the sector and what this means for your post pandemic plans, and the skills, funding and leadership you need to achieve them . 

This is the fifth year we’ve run the report and it shows some exciting developments. Charities like yours have shown amazing innovation and creativity, supporting the people you help through online services, thinking more strategically and making digital a priority for the future.

If we’re going to build on these achievements we need to put the right foundations in. You told us you need better funding for digital, CEOs leading from the front, and more help with your wellbeing due to the demands of remote working.

We’ve got a full analysis of key findings in the report and also how digital adoption is playing out for charities of different sizes and stages of digital maturity. And to inspire you we’ve included case studies of organisations who have achieved amazing things with digital against the odds this year, from Girls Friendly Society to the Scouts.

Thank you so much to everyone who took the time to contribute to our report. We’re grateful to our report partners Catalyst and Skills Platform, and to CAST for contributing the foreword. Thank you also to the experts who’ve shared their insights on what the results mean for charities, including Vicky Browning, CEO of ACEVO, Ursula Dalton, Chief Technology Officer of the British Heart Foundation, and Jamie Ward-Smith, Chair of Co-op Foundation.

You can read the full report here.