Services: Digital strategy
Why it matters
Whether you’re at earlier stages with digital, or your digital transformation is advancing, there’s always potential to use it more effectively to help your organisation achieve its vision and mission.
Helping organisations work out where they need to go and what they’re going to do to get there is at the heart of everything we do.
How we can help
While digital transformation can seem daunting, we are experienced in making it a manageable yet exciting process for the client.
Whether it’s incorporating digital into your organisational strategy, or a stand alone digital strategy, our team of experts can help you. We can develop your digital vision and create a roadmap for success, defining what you need to do- and avoid doing- to get there. Our thought leadership is based on years of helping organisations like yours with this process.
We can help you develop a strategy which not only supports your organisation’s goals but adds value by understanding and growing your audience, building your brand and generating income.
Our digital strategy services
- User research
- Developing personas and user journeys
- Change management
- Service design
- Competitor audit
- Digital audit of all your channels
- Digital fundraising
- Digital skills audits
- Team roles and responsibilities and support with recruitment
- Techinology and data audits
- Website, CRM and product scoping and procurement
“We worked with the Zoe Amar team to develop our Digital Strategy. They worked collaboratively with our team to fully understand our challenges and aspirations for CALM and our users, and then translate these into actionable tactics. They are a really approachable and friendly team of experts – highly recommended!””
– Seun Akindele
Head of Data and Innovation, CALM
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