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Digital Strategy

Why it matters

Whether you’re starting out with digital, or it’s part of everything your organisation does, there’s always potential to use it more effectively to help your organisation achieve its vision and mission.

Helping organisations work out where they need to go and what they’re going to do is at the heart of everything we do.

DIGITAL STRATEGY

How we can help

While digital transformation can seem daunting, we are experienced in making it a manageable yet exciting process for the client.

Whether it’s incorporating digital into your organisational strategy or a stand alone digital strategy our team of experts can help you establish your digital vision, metrics for success and what you need to do- and avoid doing- to get there. Our thought leadership is based on years of helping organisations like yours with this process. 

We can help you develop a strategy which not only supports your organisation’s goals but adds value by understanding and growing your audience, building your brand and generating income. 

Our digital strategy services

  • Digital fundraising
  • Personas and user journeys
  • User research
  • Change management
  • Service design
  • Competitor audit
  • Digital audit of all your channels
  • Digital skills audits
  • Team roles and responsibilities and supporting with recruitment
  • Infrastructure reviews and procurement

“Zoe helped us develop a strategy for our new platform through a workshop process. It was a challenge as we needed to reach consensus on critical decisions in a short timeframe. Zoe ran the workshop as a sprint, expertly steering us through all the key areas and unearthing useful issues along the way. Zoe made sure that everyone was listened to and helped broker agreement on each area of our strategy. We were delighted by the progress we made and found the whole process energising and a refreshing challenge to our thinking.”

– Danielle Doyle, Communications and Engagement Lead, The Healthcare Improvement Studies Institute

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