Facebook on their 3 action points for success

Prue Watson, Social Media Manager at the NSPCC, shares her insights into Facebook’s tips on successful content, gleaned from their presentation at Social Media Week. She also tells us about additional social media tips gained from other sessions.  I often...

Ryanair’s 5 social media mistakes

Low budget airline Ryanair joined Twitter last week and has already caused quite a storm on social media. This isn’t surprising. Michael O’Leary, Ryanair’s CEO, is well known for his provocative soundbites. On passengers who forget to print their boarding pass: “We...